So this story starts out with my daughter coming back from our annual Christmas vacation in Anchorage. She was flying UA First Class, courtesy of Daddy’s miles of course, and was very upset about something she saw. There were four seats empty in First and three uniformed Soldiers in Coach. UA must have upgraded all the elites on the flight and no one extended an offer to move anyone else up. My daughter wanted to shame Tweet UA about this saying that this kind of situation which she said would never occur on our normal airline, Alaska.
I am proud of my daughter for wanted to stick up for our Service Members, but worry about sounding like we are an over-entitled bunch who just expect an upgrade when one is available. I doubt there is any official policy amongst any of the airlines for upgrading a SM or offering anything special. I believe that everything we get is directly the result of a flight attendant’s sympathy. To me, that actually makes any gesture, not just an upgrade, as something that I treasure because to me it comes from the heart. I honestly have never been upgraded due to my uniform, but have been given free food, Digiplayers on AS, and many PA announcements thanking those of us on the flight for our service. Most special to me was a pin an Alaska FA took of her own lapel to give to my wife. All of these gestures mean more to me because they don’t come from some airline policy, but from people’s own recognition and thanks.
I definitely appreciate all the things that we do get for serving our Country. Free access to TSA Pre-Check, the USO, free bags, and of course the refund of certain credit cards fees are all great things that I am happy to accept based upon the sacrifices that I make for serving. But I never ask for any of this, which makes a big difference. I would not want to present an image of expecting special treatment, just happy when I get it. Lately some of our readers have been upset because Chase did not exempt them from fees when others are getting the exemption through no known reason. Should we get upset with this?
So tell us how you feel on this subject…