United has been trying very hard lately to disenfranchise it’s Mileageplus members. First, it mirrored Delta by adding PQDs in addition to PQMs or PQSs to achieve status with them (although some can still achieve status without PQDs). Then, it devalued it’s redemption rates on partner carriers.
I guess they figured in addition to insult and injury, they want to kick our dog too! They’ve teamed with Orbitz to sue the website Skiplagged, through which you could potentially achieve lower airfares by way of hidden city ticketing. For example, I’ve flown from San Diego to LA cheaper by booking SAN – LAS with a stopover in LAX, then getting off in LAX; it’s much cheaper that way than just booking SAN – LAX.
There is nothing inherently illegal about getting off at a layover city; however, according to the LA Times, “United and Orbitz accuse the site’s founder, Aktarer Zaman of New York, of “intentionally and maliciously” interfering with their operations and promoting “prohibited forms of travel,” according to the suit.”
Mr. Zaman took to Reddit today to do an AMA, explaining his site and his position, and to drum up popular support for his position. Good for him! Skiplagged benefits the consumer with lower prices, and performs nothing illegal. United has consistently, and especially over the last year, demonstrated that they care nothing about the loyalty of the average consumer. I will certainly be taking my business elsewhere.