Hey all, I know it’s been a while since I’ve posted about getting annual fees waived using SCRA (Servicemember’s Civil Relief Act) benefits. I found out that fortunately, both Citi and US Bank now have email addresses to which you can email your orders instead of faxing, a technology that was responsible for the end of the Cold War.
I wanted to contact Citi to make sure my benefits were GTG (good to go), so I contacted them about my new orders. They now have an email address to which you can send a copy of your orders, whereas I don’t think they did before. Below is their contact info:
Also, I guess I just hadn’t been paying attention, but I had not heard back from US Bank regarding the SCRA benefits for my Club Carlson and REI card, although the latter is annual-fee free. I called them, and they said they hadn’t received anything. I absolutely hate fax machines, and that they’re still a fact of modern life. Also I should’ve been more diligent regarding follow-up on it. I keep a google docs spreadsheet with all my CC info, and clearly in the TO DO column it says “SCRA”, but I’d just neglected it. I called them, and they said they have an email to send orders to, which is much easier. Here is their website. Their contact info:
Email: firstname.lastname@example.org (that’s a long one I know).
Citi and US Bank reps both confirmed to me that they’d only waive the fees that were opened before becoming Active Duty. I’ve had the Citi cards for a while, so that shouldn’t be an issue, but it remains to be seen with US Bank.